Returns must be made within 15 days of your receipt date for a refund. Merchandise must be in its original, UNOPENED and UNUSED condition. We regret that we do not refund shipping cost with the return. Please fill out the contact form with the reason for your return. 

Items are made to order. As a result, please allow 2 business days to process your orders. The Loc Box ships every Monday and Wednesday standard shipping through USPS. For local orders, we offer a pick up or delivery option.